Social responsibility is a term that describes the relationship between society and business. It is a recent development in business and it evolved in response to the need for business organisations to act responsibly for sustainable development. Social responsibility has been institutionalised and is presently a compulsory business practice.
A business does not operate for profit making alone. It is part of a society and is expected to make its contributions towards the development of that society.
Social responsibility is important because it affects every person in the society, directly or indirectly. The stakeholders consist of government, employees, customers, shareholders, local communities, among others.
It is necessary for individuals and groups to monitor the activities of business organisations to know if social responsibility is being carried out and if activities of the business have a negative impact on society.
The aim of this research is to find out the impact of digital literacy on social responsibility, its benefits and possible challenges.
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